![]() To get your serial number, see the confirmation e-mail you received after purchasing FME Desktop. Ask for a new license by entering your serial number into the FME Licensing Assistant of the new computer/FME installation that you wish to license. When you move FME to another computer, you will need a new license, since the new computer's registration key will not match the one encoded within your existing license. It can also be found in FME Workbench or Data Inspector under Help > About. The registration key is shown in the bottom left of the FME Licensing Assistant. ![]() We need to see the code to help debug a license problem.The connection to the Safe server is not working.Some examples of when this may happen are: However, in some cases, you will need to quote the number to us directly. In most cases, such as when you are requesting an evaluation license or a new license for an updated FME version, the Licensing Assistant is able to pass the key on to Safe automatically, allowing us to create a matching license immediately. Safe needs the registration key from your installation to create a license for FME. It is Safe's method of limiting a single-fixed license to a single computer. A registration key is a unique ID generated from system information by the FME Licensing Assistant.
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